Privacy Policy

Last updated: October 15, 2026

Introduction

This Privacy Policy explains how alpine-spring collects, uses, stores, and protects your personal information when you use our website or services. We are committed to protecting your privacy and handling your data in an open and transparent manner.

Data Controller

The data controller responsible for your personal information is:

alpine-spring
22 Fletcher Gate
Nottingham NG1 2FZ
United Kingdom

Information We Collect

Information You Provide

When you use our consultation request forms or contact us, we may collect:

Your name
Email address
Selected service information
Any additional information you choose to provide

Information Automatically Collected

When you visit our website, we may automatically collect:

Browser type and version
Operating system
Pages visited and time spent on pages
Referring website addresses

How We Use Your Information

We use your personal information for the following purposes:

To respond to your consultation requests and inquiries
To provide our energy consulting services
To communicate with you about our services
To improve our website and services
To comply with legal obligations

Legal Basis for Processing

We process your personal data under the following legal bases:

Consent: When you submit a form or contact us
Legitimate interests: To operate our business and improve our services
Legal obligation: To comply with applicable laws and regulations

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

Service providers who assist us in operating our website and conducting our business
Professional advisors such as lawyers and accountants
Regulatory authorities when required by law

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Consultation requests and related communications are typically retained for seven years.

Your Rights

Under data protection law, you have the following rights:

Right to access your personal data
Right to rectification of inaccurate data
Right to erasure of your data
Right to restrict processing
Right to data portability
Right to object to processing
Right to withdraw consent

To exercise any of these rights, please contact us using the details provided above.

Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

International Data Transfers

Your information may be transferred to and stored on servers located outside your country of residence. We ensure that any such transfers comply with applicable data protection laws and provide appropriate safeguards.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

[email protected]

22 Fletcher Gate, Nottingham NG1 2FZ, United Kingdom