GDPR Compliance

Last updated: October 15, 2026

Our Commitment to GDPR

Alpine-spring is committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR). This page outlines how we comply with GDPR requirements and your rights as a data subject.

Your GDPR Rights

Under the GDPR, you have the following rights regarding your personal data:

Right to Be Informed

You have the right to be informed about the collection and use of your personal data. This information is provided in our Privacy Policy and on this page.

Right of Access

You have the right to request a copy of the personal data we hold about you. This is known as a Subject Access Request (SAR).

Right to Rectification

You have the right to request that we correct any inaccurate or incomplete personal data we hold about you.

Right to Erasure

Also known as the "right to be forgotten," you have the right to request that we delete your personal data in certain circumstances.

Right to Restrict Processing

You have the right to request that we restrict the processing of your personal data in certain situations.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used format and to transmit that data to another controller.

Right to Object

You have the right to object to the processing of your personal data in certain circumstances, including processing for direct marketing purposes.

Rights Related to Automated Decision Making

You have the right not to be subject to decisions based solely on automated processing, including profiling, which produce legal or similarly significant effects.

How We Process Your Data

Lawful Basis

We process personal data only when we have a lawful basis to do so, including:

Consent: You have given clear consent for us to process your data for a specific purpose
Contract: Processing is necessary for a contract we have with you
Legal obligation: Processing is necessary for us to comply with the law
Legitimate interests: Processing is necessary for our legitimate interests or the legitimate interests of a third party

Data Minimization

We only collect and process personal data that is necessary for the purposes for which it is processed.

Storage Limitation

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law.

Data Security

We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:

Encryption of personal data
Regular security assessments
Access controls and authentication
Staff training on data protection

Data Breach Notification

In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you and the relevant supervisory authority within 72 hours of becoming aware of the breach.

International Data Transfers

If we transfer your personal data outside the UK or European Economic Area (EEA), we ensure appropriate safeguards are in place, such as:

Standard Contractual Clauses approved by the European Commission
Adequacy decisions by the European Commission
Binding Corporate Rules

How to Exercise Your Rights

To exercise any of your GDPR rights, please contact us at:

[email protected]

22 Fletcher Gate
Nottingham NG1 2FZ
United Kingdom

We will respond to your request within one month. In complex cases, we may extend this period by two additional months, and we will inform you of any such extension.

Right to Lodge a Complaint

If you believe we have not handled your personal data in accordance with GDPR, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's supervisory authority for data protection:

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
United Kingdom

Website: ico.org.uk

Contact Our Data Protection Officer

For questions specifically related to data protection and GDPR compliance, you can contact our team at:

[email protected]